The Zebra Blog

To My Wonderful Clients

Hi Everyone. Today’s zebra report is dedicated to all my special clients, who have survived and thrived through Covid so far. I just want everyone to know how blessed I am to have you in my life. I am so proud of each of you, for the challenges you have faced this year.

I had such a special night last night with some of my clients. We were just able to share our experiences over the course of this past year. Many of us were able to see the joy and beauty that has come out of this year. Read more »

Ask Denise: Asking for Referrals

Q: “Denise, I am going to be sending a customized property report to all my past clients in December and January followed up by a phone call. I am wondering how you suggest I ask for referrals on that phone call?”

A: I DON’T recommend asking for referrals – ever! If you do an amazing job for someone, you never need to ask because they will give them. Read more »

Professional Texting Etiquette

Many agents have asked me about proper and professional texting etiquette in our modern world. Texting can be a great way to send a quick message on the go, but you have to use it appropriately.

First of all, if you’re texting someone and that person isn’t responding immediately, you need to remember they may not want to or be able to. They may be driving, in a meeting, or out having a nice meal. Their phone could be out of battery or momentarily left behind. Be aware that texting may not be the best way to communicate, especially if you expect an immediate response. Your client or contact may not be as available as you are at the moment. If you text, text wisely. Read more »

Branding Spotlight: Steven Lieu

The starting point: In search of a modern and luxurious brand to elevate his business, Steven Lieu selected a Custom Branding package. Specifically drawn to the appeal of working with the design team in developing of a unique and iconic, luxury logo to really allow his new brand to stand out.

The target audience: Steven wanted a design that would both appeal to his listing clients and set a dramatic stage for their properties’ success. Read more »

Ask Denise: Is Mailing Worth It?

Q: “Denise, I am really working hard to create a new-and-improved new listing checklist like you recommended. I have been doing it from my head for so long it is good to get it down on paper and this has me realizing there is a LOT more I can delegate! But I have a question about just listed cards and open house invitations. I used to do these things, but haven’t because the market is so fast. Frankly, it was an expense I didn’t feel I needed. Should I add them to the list anyway or just when the market quiets down?” Read more »

October Mailer Content has Arrived

monthly mailer content from club zebra

October client mailer content has arrived for Club Zebra Pro members. As always, they are expertly written and ready-to-send to your clients without attribution to The Lones Group.

This October includes a great article for potential buyers who are thinking about whether their finances are ready for their first – or next – move. For sellers, we have a piece on the Autumn market and how to find balance with buying at the same time. For any client we have a great article of home tips for combating work-from-home fatigue. Get your new content right here!


Not a Club Zebra member? Members get great benefits with their monthly subscription to help them thrive in every market. Benefits like:

  • Weekly group coaching webinars.
  • Mailer content for prospecting
  • A vast library of real estate resources
  • Online business discovery tools

and much more. Become a Pro member today and get 60% off your first month!

Reduce the Pressure & Increase the Patience

I have been talking to many of my clients recently who have expressed that they are feeling overwhelmed from Covid and just wished everything could go back to the way it was. They do not feel like themselves, and their business doesn’t feel like it used to which is causing them great distress.

The last six months have probably forced you to change many regular business practices, and—no surprise—your business has changed in ways you could not predict and might not have been ready for. Read more »

Branding Spotlight: Susan Mueller

The starting point: After several years in the business, Susan Mueller is ready to make her mark and stand out from the crowd. Before taking the plunge into real estate, she taught English and ESL for 15 years. This experience gives her a great foundation for educating first-time buyers or non-native English-speaking clients.

The target audience: She enjoys working with people who are relocating to the area, whether it’s from across the state, across the nation, or across the globe. She also has a passion for helping single women looking to make smart financial decisions. Read more »

Ask Denise: Picture Perfect

Q: “Denise, I was taking your Amplify workshop this week and now you have me thinking about my photo. I absolutely love a photo of me that I have been using in my brand and marketing for about 15 years now, but I wonder if I need an updated photo. What do you think?”

A: It isn’t so much about the span of time between photos as it is about how you show up in your photo versus how you show up in-person. If someone has to do a double-take when they meet you in person for the first time after only seeing a photo of you, that means it is time for a photo retake. Read more »

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