Clients | The Zebra Blog

Posts Tagged ‘Clients’

Worst-Case Scenario: Your Vendor Referral Botched the Job!

It’s a beautiful day in your real estate world when you receive a call from your Seller who is absolutely freaking out about an incident that happened at their home.  You can tell the Seller is very upset, so you listen intently as the Seller explains that the landscaper you referred cut through their in-ground […]

Ask Denise: Revitalizing My Pipeline

Q: “Denise, my pipeline is looking a little thin these days. What are some things I can do to make sure I have a great fall and end to my year?” Great question! I am assuming you are already doing some sort of monthly mailed communication to your database and doing something a little extra […]

September Buyers and Sellers: Savvy and Serious!

September is a month of new beginnings for kids going back to school and parents getting back to their pre-summer routine. With the busy-ness of the summer finally behind them many buyers and sellers that did not take action in the summer will be primed and ready to move forward in the fall. September can […]

Priorities

woman multi-tasking

Real estate is a business of managing priorities. I bet if you took a minute and wrote down every possible item that you think you have to do for your business, you would probably have dozens and dozens of “to dos”. Everything from entering last month’s expenses and this year’s taxes to a CMA for […]

Toss Out That Antiquated Business Plan!

writing out action plan

Agents near and far have been clamoring for a meaty business plan template for 2016. However, my recommendation for 2016 is to keep it short, sweet, and only focus on the action items that are going to bring you business. “But Denise!” they say, “Where do I put my income goals? Where do I put […]

Ask Denise: Client Holiday Gifts?

Denise Lones

Q:  Denise, I always wonder about what I should send to my clients this time of year. I usually just send a card, but others in my office are giving their clients wreaths, pies, and cookies. I do send a meaty personalized report in January, but am I missing the boat here? Should I just […]

Ask Denise: What Am I Doing Wrong?

Denise Lones

Q:  Denise, I have just had three clients reject me in the last week. I am devastated! What am I doing wrong? A:  First ask yourself if you really did anything wrong, rather than assuming it is all about you personally. Did you follow-up on a regular basis? Did you provide your expertise in a […]

The Questions Potential Clients Should Be Asking Real Estate Agents

2 clients talking to an agent

Buying or selling a home is one of the most important decisions your clients will ever make in their lives and choosing an agent that will be a strong advocate and educator about the process is critical. All too often, buyers or sellers choose to work with an agent who is a friend, relative, or […]

Interpreting Cues and Clues from Your Clients

two people talking with hand guestures

One of the biggest challenges facing salespeople is picking up on the cues from your clients. Whether in a conversation or through their actions, clients give us cues all the time. Your challenge is to interpret these cues as clues to your next move. We do presentation role-playing work with agents in our Mastery coaching […]

Community Service Client Appreciation Events

volunteers doing yard work

I am often asked what kind of client appreciation events are the most successful. I am a big fan of client appreciation events because they give you an opportunity to reconnect with your past clients. It is a time to celebrate your clients and to thank them for their business and loyalty. I have helped […]

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