conflict | The Zebra Blog

Posts Tagged ‘conflict’

When Conflict Can’t Be Resolved

two people fighting

I have received a number of private notes about my recent series on conflict. It seems there are many of you who have unresolved conflict with people in your lives and are not sure how to take the first step. These people you are dealing with are what I call “dragons”. They breathe fire. They […]

Conflict Q & A

teach and student with question

I have shared my Conflict Resolution formula over the last few weeks, and have been asked a few questions that several of you might be wondering about as well. Enjoy! I have a situation that I should have addressed a long time ago, but because I avoided conflict, the situation has gotten worse and I […]

Telling the Truth and Offering Solutions

Two people in discussion

We have delved into the sometimes-contentious topic of conflict over the last three weeks by introducing the “Conflict Formula” which will help you deal with any situation involving conflict by keeping a cool head. My Conflict Formula is reiterated below:   Speak facts, not emotion Engage the other person’s point of view or thought Tell […]

Seeing the Other Side of a Conflict

two agents in discussion

This week’s topic is on the second point of my conflict resolution formula. As a review, the Conflict Formula is: Speak the facts, not emotion Engage the other person’s point of view or thought Tell the truth and offer solutions Today, we are focused on how to engage the other person’s point of view or thought. This step […]

Dealing With Conflict? Use “The Conflict Formula”

The Conflict Formula

We have gone from a very slow market to a very busy market. Believe it or not it is in this type of market that agents are facing conflict in their transactions. Conflict could show up as buyers fighting to win at their offers or sellers wondering why they need to pay full commission when […]

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