past clients | The Zebra Blog

Posts Tagged ‘past clients’

Good Old-Fashioned Client Care – Your Best Business Asset!

If I had a dollar for every time one of my clients asked me my opinion about the latest and greatest business building product or gimmick, I would be a multi-millionaire. Agents are always looking for ways to improve their business model and to increase their income, but they often overlook their best asset. The […]

Ask Denise: Past Client Care

Q: Denise, I have been burned by past clients this last year. I have had 3-4 people who wound up going with another agent. I am mailing my past clients and sphere each month, but I don’t call or see them live. Is the monthly mailer enough? Do I need to do more? I am […]

The Life Cycle of a Real Estate Client: What You Need to Know!

People ask me all the time what exactly real estate agents do besides show homes and put homes on the MLS for sale. That is such a broad subject that I often laugh when I get asked that question. Real estate agents are not just sales people; they are business owners, marketers, social media experts, […]

Ask Denise: Breaking Away from Bad Leads

Q: “Denise, I have about 50% of my business coming from a relocation company which sounds great, right? I get around 20 transactions per year from this lead generation source. But at the end of the day, what I am paying in referral fees back to this company is atrocious! I did the math and […]

Ask Denise: Drop-By Gifts

Q: “Denise, I am thinking about ordering some box candies so I can drop by my past clients’ homes when I am in the neighborhood. What do you think?” A: I have never been a fan of this idea because I don’t like it when people drop in on me. Many people these days are […]

The 20-60-20 Principle

The 20-60-20 principle covers many different facets of a real estate agent’s business, but nowhere does it have a more poignant meaning than with past clients. In today’s busy real estate market past clients are often forgotten or agents simply do not have the time to be focused on their past clients while they are […]

Priorities

woman multi-tasking

Real estate is a business of managing priorities. I bet if you took a minute and wrote down every possible item that you think you have to do for your business, you would probably have dozens and dozens of “to dos”. Everything from entering last month’s expenses and this year’s taxes to a CMA for […]

Ask Denise: Referral Thank You System?

Denise Lones

Q:  Denise, I just got a referral from a past client and I feel like smacking myself on the head because I just realized I don’t have a system for thanking my past clients who refer me business. I thank agents who give me referrals. I thank buyers and sellers when they close with a […]

Toss Out That Antiquated Business Plan!

writing out action plan

Agents near and far have been clamoring for a meaty business plan template for 2016. However, my recommendation for 2016 is to keep it short, sweet, and only focus on the action items that are going to bring you business. “But Denise!” they say, “Where do I put my income goals? Where do I put […]

Past Clients: Honoring Your Relationship Long After the Sale Is Over

woman holding annual property review

It is essential that real estate agents pay particular attention to where their business is coming from. If you are an agent who has been in the business five years or longer and you have taken care of your past clients, then you should have a good chunk of business from repeat clients and past […]

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