If you sell real estate and you work with a broad range of clients, it is inevitable that someone at some point will either dump you or choose not to work with you. Or perhaps they will suck the life out of you only to have you find out later that after all your hard […]
Q: “Denise, I have had a number of my clients review me on Zillow, but I also want those reviews to be on Yelp, REALTOR.com, and Facebook. Can I just copy and paste?” In a short answer, no. Each client needs to review you individually and rate you from their own account. If your goal […]
Posted in Ask Denise, Communication, Client Care, and Follow-up 
Tags: best practices, Facebook, realtor.com, reviews, social media, yelp, zillow 
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Q: “Denise, I am thinking about hiring a contractor to do a little remodeling in my laundry room. If the contractor does a good job, I would have no problem recommending him or her to my clients. However, I am reading through the online reviews of some of my top picks and each has one […]
Posted in Ask Denise, Construction & Renovation Tags: client reviews, contractor, hire a contractor, mistake, remodel, remodeling, renovation, reviews No Comments » Q: “Denise, I have a lot of reviews on Zillow, but I think I need to get reviews on Yelp. Can I just copy and paste a review from one platform to the other?” You need to get people writing reviews themselves. Instead of sending out a link to review on Zillow, perhaps send the […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: reviews, yelp, zillow No Comments »
What was the last thing you bought online? A book? Toner? Shoes? Chances are if you bought something online that you had not purchased before, you made the decision to purchase based at least partially on the product reviews. When I purchase anything online that I have not purchased before, I certainly check those reviews. […]
Q: Denise, I want to start having my closed clients do testimonial videos when their home closes. Is there a format I should follow? A: That is a fantastic goal and one that will serve you well. I would actually have them focus on their home buying story rather than lead with a testimonial format. […]
Q: Denise, what is a project that I can tackle in one day that will make me feel more organized, but will also help me get in front of new clients? A: What a great question and I have a good answer – complete your online profiles! It is free, will help you feel more […]
Q: Denise, what do you think about soliciting reviews on Yelp? A: Yelp is another website that people turn to for reviews, so from that perspective a Yelp review isn’t a bad thing. However, I would assign the priority to obtaining reviews on Trulia and Zillow before directing clients to leave reviews on Yelp. People […]
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