We had a great call with Denise Lones today on the topic of Handling Conflict with Ease and Poise. It is easy to get worked up when someone questions your integrity or when someone is making a much bigger problem out of something than it really is. Denise shared an easy-to-follow formula that can help you take control of your self and take control of conflict situations. There were lots of great examples and, as always, Denise fielded a variety of great questions from CEO Shauna Naf.

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Our upcoming Club Zebra PRO call will be August 20th at 9:00 am Pacific for Your Elevator Speech. Members can participate live as Denise discusses what to say when someone asks you what you do for a living? Does your answer make them ask more questions or turn away awkwardly? We are going to discuss the makings of a great elevator speech so you can be excited for the next time someone asks you that question. Looking for call-in codes? Sign-in and go to the event calendar.