This week’s Ask Denise isn’t so much of a question as it is kudos for one of our very favorite clients, Laurie Way, who took the concept of the Moving Day Kit discussed in last week’s Zebra Report and made it her own. In Laurie’s words, “When we pulled up to the house, three kids desperately had to go to the bathroom and guess what? No toilet paper in the house! But the mom said, “Wait!!” and pulled three rolls out of Laurie’s kit, threw one to each child and said “Go for it!”

Laurie, you know how to make an impression! I am so impressed with the extra steps you took on this to make it not only match your branding, but you also thought about the things that your clients really need. I bet that mom isn’t going to forget about you anytime soon. Laurie, you are a client care queen!!

Laurie’s Tower of Goodies