Communication, Client Care, and Follow-up | The Zebra Blog

Archive for the ‘Communication, Client Care, and Follow-up’ Category

Ask Denise: Niche Mailing Campaign

Q: “Denise, I am taking your advice and doing some focused lead generation for the next 90 days. I have identified a shortage of small homes (less than 1000 square feet) in a very popular neighborhood just outside the city center. There have been eight listings that have come on the market in the last […]

Five Things You Should be Tracking

It doesn’t matter what market I’m in, there are 5 things that are critical to track, and they have to do with things like the pace of the market, what the market is willing to pay, how the market has changed year-over-year, and most importantly what the relationship is between the buyers and sellers in […]

Ask Denise: Cautious Celebration

Q: “Denise, our state is entering into a new opening-up phase and I had a crazy idea about sending out a celebratory postcard – like a Happy New Year card but to welcome our new phase and include a few facts on the back about what they can expect for real estate – such as […]

Ask Denise: Addressing the Elephant

Q: “Denise, I had a really odd thing happen yesterday that I can’t stop thinking about and am wondering how I should move forward. I have been working for about two months with my sellers, helping them get their home ready to go on the market in the next three weeks. Although we don’t have […]

Leveraging Your Superpower

This week I want to talk about your superpower, yes you have one! I want to define it, explain it and show you how to put it to work for you. There are so many real estate agents in the field today and there are specific reasons that a client is attracted to working with […]

Ask Denise: Canceled on Account of Covid-19

Q: “Denise, as a thank you to my buyer clients, I usually host a little housewarming get-together for the new homeowners and the neighbors. It is informal. I usually buy my buyers a fire pit and set up a s’mores buffet. That way the buyers don’t feel like they have to have the house nice […]

Ask Denise: Client Event Substitutions

Readers, last week I addressed a question about client appreciation events and whether you should continue your planning of these with our current COVID situation. You can read that answer here. This week, I wanted to provide some alternative live client appreciation ideas so you can still keep your past clients top-of-mind no matter what […]

April Mailer Content is Here

monthly mailer content from club zebra

Hello Club Zebra members! Content for mailing out to your client database is here for the month of April. We know there are definitely challenges to doing business during this stay-at-home situation in most of the nation, but that doesn’t mean that your monthly outreach should suffer too. We encourage you to stay top of […]

Ask Denise: When Can I Plan?

Q: “Denise, I am taking this time to schedule my client appreciation event which I was going to have this summer – a lovely garden party with big hats and tea. I know it sounds weird, but I have gotten a lot of my clients from my garden club, so it is really relevant. But […]

Ask Denise: Covid-19 Care Packages

Q: “Denise, I am thinking of putting together a little Covid-19 care package for my past clients. What do you think and what would you include?” A: I think that is a great idea to stay connected and let someone know you are thinking about them. There are a few ways you could go with […]

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