communicate | The Zebra Blog

Posts Tagged ‘communicate’

Communication Leadership: Do You Have What It Takes?

Real estate professionals communicate most moments of their working day.  They are problem solvers, negotiators, cheerleaders and counselors.  They make a living communicating and listening.  The more refined your communication becomes and the more intuitive your communication style is the easier it will be for you to connect with your clients and help them make […]

The Other Agent: Ally or Adversary?

I can’t tell you how many times I have seen agents quarreling and bickering over their real estate transactions. Some agents start seething over a small hiccup or completely blow up when things aren’t going right. I have seen agents completely lose their mojo over a transaction when they felt bullied and berated by an […]

WHAT IF? Essential words to use when working with sellers

House with For Sale Sign

Sellers can be the lifeline of a real estate agent’s business. Working as a listing agent can give agents much more control over their hours and time spent with each client. In fact, it takes about one-third of the time to close a listing transaction as opposed to working with a buyer. However, working with […]

WHAT IF? Essential words when working with buyers to write an offer

Four people in discussion

Over the next several weeks I am going to be covering the importance of two little words: “What if?” Simply asking this question in a variety of scenarios will not only help you gauge what your clients are truly feeling about an issue, but it can also be a good tool for your clients to […]

Speak Facts, Not Emotion During Conflict

explaining with guestures

Conflict is inevitable when you bring two or more people together. And conflict can come in many varieties. It comes about through broken promises, misunderstandings, and sometimes a downright purposeful act to make another person angry. Whatever conflict you find yourself faced with can be handled with a formula. A formula that emphasizes handling conflict […]

Smart Phones: Being Too Tuned-In Can Be A Turn-Off

Woman using a smart phone

Recently I attended the Home Show in Seattle and was quite surprised by what I found. Initially I went to the Home Show to check out all the latest and greatest products and companies in the home products industry. But what I actually encountered was very disappointing. Gone were the days of the smiling salesperson […]

Lead Conversion: Part Three

Cheerful man on a cell phone

Successfully Converting Telephone Leads Two weeks ago I talked about converting internet leads … and last week I talked about converting “live” leads. Today I want to talk about converting telephone leads. By far the most difficult lead to convert is the telephone lead. But agents who can master this type of lead conversion can […]

Lead Conversion: Part Two

Two Women Chatting over Coffee

Successfully Converting In-Person Leads After my Zebra Report last week on converting internet leads agents reached out with many comments. I was actually surprised to hear that many agents have sworn off pursuing internet leads because of bad experiences, and who want to go back to the good, old-fashion method of being live in front […]

Why You Need Your Own “Brand,” by Denise Lones

By Denise Lones M.I.R.M., CSP A new client of mine was recently approached by her broker.  He didn’t understand why the agent hired me to do “branding”.  His comment?  “Why do you need to spend money on that?  We have company marketing materials that you can use.” Sound familiar?  I bet it does.  Many agents […]

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