Business planning is top of mind for most business leaders this time of year. Lofty goals, dedication and drive are commonplace, but what is going to get you to a new level of success is not looking forward, it is looking backward and analyzing what has room for improvement. In all my years of both […]
Real estate professionals communicate most moments of their working day. They are problem solvers, negotiators, cheerleaders and counselors. They make a living communicating and listening. The more refined your communication becomes and the more intuitive your communication style is the easier it will be for you to connect with your clients and help them make […]
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Tags: active listening, communicate, Communication, fear, leadership, listening, saying no, uncertainty 
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I can’t tell you how many times I have seen agents quarreling and bickering over their real estate transactions. Some agents start seething over a small hiccup or completely blow up when things aren’t going right. I have seen agents completely lose their mojo over a transaction when they felt bullied and berated by an […]
Sellers can be the lifeline of a real estate agent’s business. Working as a listing agent can give agents much more control over their hours and time spent with each client. In fact, it takes about one-third of the time to close a listing transaction as opposed to working with a buyer. However, working with […]
Posted in Communication, Client Care, and Follow-up, Real Estate Coaching, Mentoring, and Training, Sellers, Tools and Systems for Real Estate Agents, Zebra Reports Tags: communicate, Communication, discussion, list price, listing, listing price, market price, offer, price, questions, Real Estate Market, Sellers, Selling, what if 1 Comment »
Over the next several weeks I am going to be covering the importance of two little words: “What if?” Simply asking this question in a variety of scenarios will not only help you gauge what your clients are truly feeling about an issue, but it can also be a good tool for your clients to […]
Conflict is inevitable when you bring two or more people together. And conflict can come in many varieties. It comes about through broken promises, misunderstandings, and sometimes a downright purposeful act to make another person angry. Whatever conflict you find yourself faced with can be handled with a formula. A formula that emphasizes handling conflict […]
Recently I attended the Home Show in Seattle and was quite surprised by what I found. Initially I went to the Home Show to check out all the latest and greatest products and companies in the home products industry. But what I actually encountered was very disappointing. Gone were the days of the smiling salesperson […]
Successfully Converting Telephone Leads Two weeks ago I talked about converting internet leads … and last week I talked about converting “live” leads. Today I want to talk about converting telephone leads. By far the most difficult lead to convert is the telephone lead. But agents who can master this type of lead conversion can […]
Successfully Converting In-Person Leads After my Zebra Report last week on converting internet leads agents reached out with many comments. I was actually surprised to hear that many agents have sworn off pursuing internet leads because of bad experiences, and who want to go back to the good, old-fashion method of being live in front […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Zebra Reports Tags: client care, Client Communication, communicate, Communication, in-person leads, Lead Generation, real estate advice, real estate clients, real estate lead generation, real estate lead generation ideas, real estate leads, working with clients 1 Comment »By Denise Lones M.I.R.M., CSP A new client of mine was recently approached by her broker. He didn’t understand why the agent hired me to do “branding”. His comment? “Why do you need to spend money on that? We have company marketing materials that you can use.” Sound familiar? I bet it does. Many agents […]
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