Client Communication | The Zebra Blog

Posts Tagged ‘Client Communication’

Serve Solutions, Not Endless Banter

So many agents I talk to find themselves stuck in this communication rut. Part of the challenge is they don’t have a system for effective problem-solving with their clients. Do you ever find yourself talking with a client to whom you just can’t seem to say no? Do you ever find yourself in a conversation […]

Get Your Business Out of Cruise Control

The market has changed dramatically over the past couple of years. Not long ago, agents were complaining that they were overwhelmed by a lack of business caused by the severe housing collapse we experienced. We went from that market to a market where multiple offers are now the norm. In some cases, it’s not uncommon […]

The Connected Agent: The Most Important Agent To Be

Real estate is a business where clients hire you because they have faith that you can help them buy or sell real estate in an easy streamlined manner. Before you can find those clients you have to make connections. A connection can either be in person, on the phone, by mail, by email or simply […]

Ask Denise: Annual Reports

Q: Denise, my business has slowed down a little bit (which is actually a good thing) but I want to put myself in a strong position in January. I have heard something about some annual report that you recommend for past clients. Tell me more! A: Absolutely! When I was an agent, creating an Annual […]

September Buyers and Sellers: Savvy and Serious!

September is a month of new beginnings for kids going back to school and parents getting back to their pre-summer routine. With the busy-ness of the summer finally behind them many buyers and sellers that did not take action in the summer will be primed and ready to move forward in the fall. September can […]

Persistence is Powerful: Lessons I’ve Learned from Mati

Her name is Matilyn (I call her Mati or Monkey) and she is one of my daughter’s best friends. After years of her spending time in my home and at horse shows together she has become my friend too. In fact, my daughter jokes that when Mati comes to visit, she is really coming to […]

Ask Denise: Client Holiday Gifts?

Denise Lones

Q:  Denise, I always wonder about what I should send to my clients this time of year. I usually just send a card, but others in my office are giving their clients wreaths, pies, and cookies. I do send a meaty personalized report in January, but am I missing the boat here? Should I just […]

Ask Denise: Where To Start?

Denise Lones

Q:  Denise, I am nervous about evaluating my business because this year has been insanely busy! I have just been maintaining… I know I am going to owe a ton in taxes. I haven’t touched any projects for the year. I haven’t taken care of my database. And just the thought of spending time looking […]

Six Areas to Address When Getting Your Business Organized

One of the best ways to give your business a boost is to make a conscious effort to get your business organized.  Last week I addressed computer file management.  Here is a list of some additional areas in your business that could use some organizing.

The Property Purchase Analysis: A Smart Assessment Tool for Homebuyers

Agent showing paper to clients

Real estate agents wouldn’t list a house without doing a CMA for the seller, but many agents who work with buyers don’t provide an in-depth analysis prior to writing an offer. While some agents do take the time to run some stats, there is much more to doing the kind of analysis that helps buyers […]

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