client follow-up | The Zebra Blog

Posts Tagged ‘client follow-up’

November Client Mailer Content is Here

This November we’ve put together three great articles that our Club Zebra Pro members can mail to their sphere, attribute free. First-up, checkout our winter home buying strategy that outlines why this winter is a great time for buyers to be in the real estate market. We also have a mailer-format glossary that illuminates some […]

Don’t Just Connect…POWER CONNECT!

Real estate is an industry that has seen many ups and downs over the years. It has also seen monumental changes in the day-to-day operations and processes due to technology and the creation of online real estate search sites. Over the past two and half decades I have watched the industry go through monumental changes. […]

Ask Denise: The Cost of Silence

Q: “Denise, I had an “Aha!” moment this spring when I heard that one of my past clients had sold their home and bought with another agent. I was devastated because I thought for sure that they would seek me out when they were ready to make a move. We had such a great relationship! […]

The Summer Time Hues: The Different Colors of the Summer Real Estate Rainbow

Summer is here, and potential buyers and sellers are experiencing different levels of real estate urgency. Some are rushing to make that summer time purchase or sale while others are basking in the sun with no desire to even think about making a move because they are so busy enjoying the weather. Summer is a […]

On Sale – Annual Client Review

Now through January 15th you can save 20% on the purchase of our Annual Client Review client care system! Perhaps the single most important follow-up and client care activity that you can do every year is the Annual Client Review. This snapshot of market activity is appreciated by clients, demonstrates your expertise and gives you […]

Ask Denise: My Client Database

Denise Lones

Q:  Denise, I was in your Safari class this week and you talked about the importance of having your client database on your own computer. I have my database on my company’s server via their CRM. Can you elaborate a bit? A:  You bet! I firmly believe that you should have control over your client […]

Ask Denise: Database Worthy?

Denise Lones

Q:  Denise, I recently closed on a transaction and I really don’t think the sellers liked me because their home sold for less than they had originally wanted. Should I take them out of my database so I don’t waste money mailing to them in the future? A:  ABSOLUTELY NOT!!!!  Even though the sellers are […]

Ask Denise: Client Appreciation Events

Denise Lones

Q:  One of your recent answers was about client appreciation events. I want to do one, but I am afraid no one will come. Can you give me a few ideas? A:  I hear this so often from agents, and I understand completely. It’s possible the first couple of appreciation events might be lightly attended […]

Ask Denise: Annual Client Reviews

Denise Lones

Q:  I like your idea of doing annual client reviews, but I can’t figure out the best time to do them!  It seems like I put them off each year, and they never get done. A:  You’re not alone! Many agents have the best of intentions, but can’t quite get this handled. There are two […]

What’s In Your Toolbox?

Aranka Fruehauf’s toolbox starts with an attitude toward client care that is second to none – what we would call “concierge class client care.” But it doesn’t stop with attitudes and beliefs! Aranka delivers on her promise of extraordinary client care. Aranka’s clients receive custom-tailored communication from her. She doesn’t simply dash off an email […]

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