Follow-up | The Zebra Blog

Posts Tagged ‘Follow-up’

Ask Denise: Delivering Bad News

Q: “Denise, I get so much anxiety when I have bad news to tell a client. I get shaky, I can’t breathe, and I just dread their reaction because I can’t tell how they are going to react. I know I overanalyze and should just jump in, but I just can’t!” A: Handling conflict…even if […]

Ask Denise: Lead Generation Overload

Q: “Denise, I am a newer agent and need to generate some leads. I have a direct mail company who keeps calling saying I can mail to thousands of people every month and it won’t cost me too much. Should I do it? I am also doing some online lead generation with another company and […]

Ask Denise: Beyond Social Media

Q: “Denise, I am an older agent (three years until retirement!). I keep feeling like I am missing the boat when it comes to social media. I don’t want to Tweet! I don’t want to waste my time on Facebook or Insta-whatever! And I certainly don’t want to chat on any Snap-thingy. I don’t need […]

Don’t Just Connect…POWER CONNECT!

Real estate is an industry that has seen many ups and downs over the years. It has also seen monumental changes in the day-to-day operations and processes due to technology and the creation of online real estate search sites. Over the past two and half decades I have watched the industry go through monumental changes. […]

Ask Denise: The Cost of Silence

Q: “Denise, I had an “Aha!” moment this spring when I heard that one of my past clients had sold their home and bought with another agent. I was devastated because I thought for sure that they would seek me out when they were ready to make a move. We had such a great relationship! […]

The Most Neglected Client in Real Estate: The Potential Client

One of the most common complaints real estate agents have is that their business feels like a roller coaster and is either “feast or famine”.   Some agents would argue that there is nothing they can do about this… BUT! There absolutely is. There are agents who have discovered the secret to keeping their business steady. […]

Little Touches. Big Impact.

The littlest touches can have the biggest impact for your clients. The key is to decide what that one special touch will become your signature touch. It should be something that is unique to you and something that your competition probably isn’t doing. For example, think about your favorite restaurant. Is there something that they […]

The 20-60-20 Principle

The 20-60-20 principle covers many different facets of a real estate agent’s business, but nowhere does it have a more poignant meaning than with past clients. In today’s busy real estate market past clients are often forgotten or agents simply do not have the time to be focused on their past clients while they are […]

Ask Denise: Pushy Open House Agents?

Denise Lones

Q:  Denise, I am having a problem with my buyers and open houses. Several of my buyers are looking at open houses on the weekends, which is fine. I have told them that in order for me to remain their strong advocate they need to let the agent holding the home open know they are […]

Ask Denise: What Am I Doing Wrong?

Denise Lones

Q:  Denise, I have just had three clients reject me in the last week. I am devastated! What am I doing wrong? A:  First ask yourself if you really did anything wrong, rather than assuming it is all about you personally. Did you follow-up on a regular basis? Did you provide your expertise in a […]

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