client relationships | The Zebra Blog

Posts Tagged ‘client relationships’

Ask Denise: The Cost of Silence

Q: “Denise, I had an “Aha!” moment this spring when I heard that one of my past clients had sold their home and bought with another agent. I was devastated because I thought for sure that they would seek me out when they were ready to make a move. We had such a great relationship! […]

Ask Denise: Collaborating Over Competing

Q: “Denise, if I go on vacation and another agent helps my client out and, in fact, helps one of my clients find a house, write the offer, and complete the transaction (this was a cash client who closed quickly), who gets to keep the client? I thought it was my client but apparently this […]

Ask Denise: Rejection

Q: “My client refused to do a review for me! What do I do?” A: Before you go jumping to conclusions and assume that they don’t want to review you because you must have done something wrong consider these 3 points. 1. Your client may be the type of person that doesn’t want their name […]

The Word “NO” Is Not a Bad Word

If I gave up every time I heard the word NO, I would be defeated and I would simply assume that NO meant that the conversation was at its end.  However, I believe that NO means so much more than NO.  The word NO may be a respectful way for a potential client to tell […]

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