client care | The Zebra Blog

Posts Tagged ‘client care’

Ask Denise: Connecting with Analytical & Controller Personalities

Q: “Denise, I caught your Denise Live this week about how recognizing someone’s personality can help you communicate better and I am looking forward to your four-part series on this! I am a promoter and have a senior seller who worked as an engineer all his life. Although he appreciates the work I am doing […]

Ask Denise: Taking Out the Uncertainty

Q: “Denise, I made a decision! I am tired of being in limbo with COVID and wondering when things are going to get back to normal. I have decided to assume that nothing is going to go back to normal until the end of the year and if it does before then, I will be […]

Strong Roots – Strong Business

Hi, everyone. Welcome to this week’s zebra report. Today I want to talk about the importance of staying put, staying on course, and trusting your business plan. More importantly, trusting that the clients you take care of will be loyal long term clients if you just stay the course with them.

Ask Denise: Planning My Exit Strategy

Q: “Denise, I am five years away from retirement and I am trying to decide how much I want to ramp up my business before retiring. I am on track for a comfortable retirement, so I don’t need to ramp up for the money, but I do think I need to go out with a […]

Ask Denise: Keeping a Fresh Pace

Q: “Denise, I know I am not the only one having a weird year. Spring is usually my busiest time and while I am lucky to have had a steady stream of transactions, due to COVID, overall my production is down. I am not concerned about the financial side because I have some other transactions […]

Perfection is NOT Power

Hi everyone, and welcome to this week’s Zebra Report.  Today I am here with one of my favorite things in the world, an incredibly special gift that I received from a very special person.  This gorgeous piece of hand-crafted zebra art was given to me by a client of mine, Brian Rosso.  His brother created […]

Leveraging Your Superpower

This week I want to talk about your superpower, yes you have one! I want to define it, explain it and show you how to put it to work for you. There are so many real estate agents in the field today and there are specific reasons that a client is attracted to working with […]

Ask Denise: Covid-19 Care Packages

Q: “Denise, I am thinking of putting together a little Covid-19 care package for my past clients. What do you think and what would you include?” A: I think that is a great idea to stay connected and let someone know you are thinking about them. There are a few ways you could go with […]

Ask Denise: Support First

Q: “Denise, I have been sitting on this letter draft that you wrote but I haven’t sent it out. I am concerned about someone challenging me on the future impact to real estate. I feel like I need answers that I don’t have.” A: Because none of us have a crystal ball, none of us […]

What Can History Teach Us About Real Estate?

There is no doubt that the last few weeks have been a challenge in many of our strongest real estate markets. In many places we have strong buyer demand, but are unable to satisfy that need because of the demand for social distancing. We have MLS services in some markets that are not allowing open […]

Awesome, timely advice for real estate agents. Delivered weekly.
  • Fresh trends
  • Best practices
  • Research and statistics

Enter your email and stay on top of things,




Subscribe!