real estate client communication | The Zebra Blog

Posts Tagged ‘real estate client communication’

Serve Solutions, Not Endless Banter

So many agents I talk to find themselves stuck in this communication rut. Part of the challenge is they don’t have a system for effective problem-solving with their clients. Do you ever find yourself talking with a client to whom you just can’t seem to say no? Do you ever find yourself in a conversation […]

The Summer Time Hues: The Different Colors of the Summer Real Estate Rainbow

Summer is here, and potential buyers and sellers are experiencing different levels of real estate urgency. Some are rushing to make that summer time purchase or sale while others are basking in the sun with no desire to even think about making a move because they are so busy enjoying the weather. Summer is a […]

Converting Leads … Remember Your Personality Style! (Part 4)

A group pile of hands

PART FOUR: CLOSING WHEN YOU’RE A “SUPPORTER” This is my final Zebra Report in my series on closing strategies based on your personality style – and that of the clients you are trying to close. If you missed the previous three weeks, be sure to review the Zebra Reports on closing strategies for Promoters, Controllers, […]

Ask Denise: Interrupted Listing Presentations

Denise Lones

Q:  Denise, I am getting derailed by sellers at my listing presentation who keep interrupting me and are ruining the flow of my presentation. Short of being rude and asking them to stop, I don’t know how to handle this. Help! A:  Part of a great listing presentation is setting expectations with your sellers. One […]

Eight Tips to Building a “Belly-to-Belly” Business!

An Agent Talking to Clients

As I was thinking about this week’s Zebra Report I posed a question to myself: Is real estate still a belly-to-belly business? That’s what we used to call it in the old days. Back then we didn’t have email, we didn’t have online MLS systems, we didn’t have electronic key boxes, and we didn’t have […]

Ask Denise: Taking Time Off

Denise Lones

Q: I want to take most of the summer off – it’s the last time I’ll have with my daughter before she goes to college, but I’m worried about my business. Is it realistic to think I can take two months off? A: First, I applaud your desire to spend time with your family. And […]

What’s In Your Toolbox?

Featured: John Fiala

What happens when you really understand your marketplace? You win the business – that’s what! John Fiala is an agent who keenly understands the value of tracking activity in his marketplace. Each week John completes painstaking research to ensure that he has his finger on the pulse of his local market.

What’s In Your Toolbox?

Aranka Fruehauf’s toolbox starts with an attitude toward client care that is second to none – what we would call “concierge class client care.” But it doesn’t stop with attitudes and beliefs! Aranka delivers on her promise of extraordinary client care. Aranka’s clients receive custom-tailored communication from her. She doesn’t simply dash off an email […]

Ask Denise: Sharing information with clients

Denise Lones

Q: In a recent Zebra Report on “Four Things to Tell Clients Right Now”  you suggested we tell clients about the mortgage settlement and the Mortgage Forgiveness Debt Relief Act.  How can I share this information without making seem like I think my client might be in a financial pickle?  A: It’s easy to share […]

4 Important Things to Share with Clients … Right Now!

If you’ve been reading my Zebra Report for any time now, you know that I am passionate about the need for real estate agents to keep in touch with past, present, and potential clients. It’s one of my mantras, and one of the best things you can do to build your business. Often, an agent […]

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