Ask Denise: Wrong Number? | The Zebra Blog

Ask Denise: Wrong Number?

Denise Lones

Q:  Denise, I just sent out a mailer with the wrong phone number on it. The lady whose phone number it really is called me to let me know because she was getting calls! How can I fix this?

A:  First of all, congratulations on sending out a mailer with such compelling information that got people to make the call!

In terms of getting the word out about your correct phone number, go ahead and plan another mailing to go out right away. Have a small colored section that has a title such as, “Please Update Your Contact Info”. Then simply say that it came to your attention that your last mailer had an incorrect phone number and to please verify that the number that is in your contacts is your correct number. Believe it or not, this may actually get more people to put your number in their phones, so it may be a blessing in disguise.


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