Q: “Denise, as a thank you to my buyer clients, I usually host a little housewarming get-together for the new homeowners and the neighbors. It is informal. I usually buy my buyers a fire pit and set up a s’mores buffet. That way the buyers don’t feel like they have to have the house nice […]
Posted in Ask Denise, Communication, Client Care, and Follow-up 
Tags: client gift, closing, closing gift, party 
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One of the most common questions I get asked is, “What is the PERFECT closing gift?” A closing gift represents the desire to express appreciation and gratitude to a client for their business and therefore, there is not an easy, one-size-fits-all answer. The reason for that is because every client and every situation is so […]
Posted in Communication, Client Care, and Follow-up, Zebra Reports Tags: client care, closing gift, custom, dogs, food, personal, personalize, pets, sheets No Comments »
Q: “Denise, I love love love animals! I am crazy for them. Especially dogs. I non-apologetically have dog hair on my pants, it is in my car and if my clients have a dog, they are welcome to come along on showings (not in the house of course). I love my clients, but I really […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up Tags: ask denise, closing gift, dogs, gifts, pets No Comments » Q: Denise, I am struggling with whether to include a closing gift for my clients or not. What do you think? A: While I don’t think a closing can buy your way into people forgiving you for mistakes during the transaction or a lack of client care, a closing gesture can indeed go a long […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up, Sellers Tags: appreciation, Client, client care, closing, closing gift, Communication, gift, present No Comments »
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