The secret to a great brand that works hard for you is pretty simple: you love it! If you love your brand, you use it everywhere. In no time at all, that brand is now a visual reminder of who you are and the services and experiences you offer. Print and web marketing are the […]
Q: “Denise, I have a business associate (previous career, not in real estate) who has sent me five new clients over the last six months. I have sent a nice card with a coffee gift card each time, but I think I should do something more as a thank you. But I have never had […]
Q: “Denise, I just got a referral from another real estate professional (not an agent). What is an appropriate thank you gift or acknowledgement?” A: Think about what you like to receive if you give a referral to a vendor. Is it a gift certificate to a restaurant or a coffee card? Maybe a box […]
Posted in Ask Denise, Communication, Client Care, and Follow-up 
Tags: gift card, gifts, thank you gift, vendors 
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Q: “Denise, I know I am making this way more difficult than it should be, but I like to thank my friends, family, and past clients with a gift card when they give me a referral. The challenging part is that I have a difficult time choosing what to give. For example, I was recently […]
Posted in Ask Denise, Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Tools and Systems for Real Estate Agents Tags: client gifts, gift, gift card, past client referrals, referral systems, referrals, referrals system, thank you, thank you gift, thank you system No Comments » Q: Denise, I just got a referral from a past client and I feel like smacking myself on the head because I just realized I don’t have a system for thanking my past clients who refer me business. I thank agents who give me referrals. I thank buyers and sellers when they close with a […]
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