Q: “Denise, I have had a few condo listings lately and have determined that I really like selling them! What are some things I could do to get more condo listings?” What a great question! My first farm area was in an area of townhouses. There is something very unique about townhouse/condo living and it […]
Q: “Denise, I have some would-be sellers who reached out to me last year, but I haven’t really kept in touch. I think now is a great time to list. Should I just call them? Send them a CMA? What do you think I should do?” I have two answers for you. First, you should […]
Q: “Denise, I am thinking about bringing spring hanging baskets by my buyer clients’ homes who have bought in the next year. What do you think?” A: I love this idea. I do encourage you to let them know that you are coming by before you just stop in. I also suggest you bring hooks […]
Q: “Denise, I have a seller couple who will have their listing ready to go in the next two weeks. This is fantastic. However, they are insisting that I create one of those 3D walkthroughs that they have seen online. Not only is it not cheap to do this, because of the kind of market […]
Q: “Denise, I have had a number of my clients review me on Zillow, but I also want those reviews to be on Yelp, REALTOR.com, and Facebook. Can I just copy and paste?” In a short answer, no. Each client needs to review you individually and rate you from their own account. If your goal […]
Posted in Ask Denise, Communication, Client Care, and Follow-up 
Tags: best practices, Facebook, realtor.com, reviews, social media, yelp, zillow 
No Comments » Q: “Denise, I am having an issue with my bio. I have my years of experience listed in there along with the number of years I have lived in the area. My problem is that each year I have to update my bios because the number of years change and inevitably, I forget one or […]
Posted in Ask Denise, Tools and Systems for Real Estate Agents Tags: biography, efficiency, experience No Comments » Q: “Denise, this has been a very tough winter weather-wise, and I have a listing that could really benefit from some landscaping clean up. This is a vacation property in an out-of-the-way area so it has been on the market for a bit longer than I would have liked, partially due to the rough weather. […]
As part of their Expert Interview Series, PDH Academy, a provider of online continuing education for real estate professionals, recently interviewed Denise Lones. You’ve been working with real estate agents and brokers for over 20 years, teaching branding, coaching, and education. How were you involved with real estate before you started teaching and training real […]
Q: “Denise, I just got a referral from another real estate professional (not an agent). What is an appropriate thank you gift or acknowledgement?” A: Think about what you like to receive if you give a referral to a vendor. Is it a gift certificate to a restaurant or a coffee card? Maybe a box […]
Posted in Ask Denise, Communication, Client Care, and Follow-up Tags: gift card, gifts, thank you gift, vendors No Comments » Q: “Denise, I am thinking of mailing to an area, but I am worried about costs! I heard there is another option available for mailing to an area that costs less. The Post Office runs it. What do you know about it?” A: Every Door Direct Mail (EDDM) may be a good option for you […]
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