Q: “Denise, I am so tired of holding open houses! Every time I ask if buyers are working with an agent, they answer, “yes.” Are they all really working with agents or are they just blowing me off?” A: There is really no way of knowing, but if you are constantly getting shut down when […]
I am on the phone every day of my life, most of us are. We send messages and receive messages and often we don’t think about the power of a well-thought-out message or a well-spoken reply to a message. I have been greatly disappointed by the quality of the phone messages I hear and the […]
Q: “Denise, as I look back on 2018, my common theme was too much yes…not enough me. Meaning, I said yes to way too many people – buyers wanting to see homes out of the area and out of their price range, sellers with high price expectations, and even my kids expecting I could take […]
If you sell real estate and you work with a broad range of clients, it is inevitable that someone at some point will either dump you or choose not to work with you. Or perhaps they will suck the life out of you only to have you find out later that after all your hard […]
A number of brokers have asked me recently if it’s too late to send out the holiday card or mailer that they had planned to send out by December 10th. In fact, one of my clients has all of her holiday cards addressed, stamped and ready to go but she is worried that now it’s […]
Q: “Denise, I feel like the holidays used to be so easy, but now I am so afraid of offending someone! I don’t want to send cards. I am afraid of giving out ornaments or cookies or anything! I have clients who are all different religions or from different countries. An agent in my office […]
When I was a new agent – and I mean a brand new agent in my very early 20s – I was called to go out on a listing presentation. I had not met the seller before nor been on his property. I got to the house and briefcase in hand, began walking up to […]
When agents ask me how the market is doing, I always ask them, “Why they you asking?” Considering they are in the market day to day I assume that they have a very good idea of how the market is doing. The challenge is that for many agents that were licensed during the downturn/correction/crash/recession (or […]
Real estate agents are reminded everyday of how important it is to give back. When an agent gives up their time, talent, and expertise, they have the ability to change people’s lives or to reduce stress during what is often a very difficult transitional time – because when people are buying and selling real estate, […]
One of the best things you can do for your buyers when you help them buy a home is to prepare a Homeowners Record Book. The Homeowners Record Book is a binder that you personally prepare for your buyer to provide them with as much information about their home as possible. It is a place […]
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