So many agents I talk to find themselves stuck in this communication rut. Part of the challenge is they don’t have a system for effective problem-solving with their clients. Do you ever find yourself talking with a client to whom you just can’t seem to say no? Do you ever find yourself in a conversation […]
Posted in Communication, Client Care, and Follow-up, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports 
Tags: client care, client care tips, Client Communication, communication with sellers, conflict resolution, real estate client communication, skills, working with buyers, working with clients, working with sellers 
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There’s no denying it – Pacific Northwest autumns are breathtakingly beautiful! Here in our design department at The Lones Group, we are so excited about the leaves changing, dressing in cozy sweaters and rain boots, and drinking hot cocoa, that we wanted to share an autumn-inspired palette to welcome the new season.
Q: “Denise, I have a business associate (previous career, not in real estate) who has sent me five new clients over the last six months. I have sent a nice card with a coffee gift card each time, but I think I should do something more as a thank you. But I have never had […]
As an agent, managing broker, trainer, and for nearly two decades of coaching, I’ve been witness to just about every listing faux pas, misstep, and bad decision. Long time agents may say, “Oh, these are junior mistakes,” but it is not just new agents who get caught in these practices and it’s always good to […]
This week’s branding spotlight features the design of Mastery client Eric MacDonald from Washougal, Washington. Eric needed a brand flexible enough to span the Columbia river, which is featured prominently in his panoramic header. His high-contrast palette of navy and white creates a an eye-catching and minimal platform for property photos and article content. The […]
Posted in Branding & Design, Branding Spotlight Tags: blue, dark, monogram, navy, panorama, panoramic photo, river No Comments »
Q: “Denise, I have a listing with terrible 70’s paneling in the living room. I have asked the sellers to remove it, but they have been hesitant to do so. I know that if they do this the house will sell. How do I convince them to remove it so the house will sell?” A: […]
Posted in Ask Denise, Sellers Tags: buyer pool, interior design, renovation, Selling, update No Comments »
Yes, Club Zebra Pro members, September’s content is here. As summer winds up we bring you new content for you to use in your client mailers that is fully written and ready for you to send out, without any attribution to The Lones Group! As always, both long and short form versions are available in case […]
And how they can keep you from taking the action you need! I work with different clients with different personalities every day. Although there are sometimes personal challenges that cause them to lose their mojo, what I find more often is that agents get paralyzed by themselves. They get in their own heads and so […]
This week’s branding spotlight features the design of Mastery client Julie Clarke from Germantown, Wisconsin. Julie needed a brand that would match her flair for fun and her dedication to her clients. She embraced her favorite color–pink!–and paired it with navy and a pearly bokeh texture to keep it mature and sophisticated. The monogram seal-style […]
Posted in Branding & Design, Branding Spotlight Tags: blue, classic, pink, script, serif No Comments »
Q: “Denise, I am new to my area. I am trying to get up and running quickly in my business and I have been approached by a listing agent for a new housing development who is wondering if I can work with buyers who come in. On the one hand, it would be great to […]
Posted in Ask Denise, Motivation & Planning Tags: analytical, hour of power, leads, new agent, new construction, starting a business, supporter No Comments »
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