Just when we thought the real estate market was back and moving along nicely, the government decided to shut down. Real estate is driven by consumers who are ready to buy and sell, and when consumer confidence gets low, sellers and buyers stall too. Buyers who are ready to sign on the dotted line are […]
Q: Denise, I am struggling with whether to include a closing gift for my clients or not. What do you think? A: While I don’t think a closing can buy your way into people forgiving you for mistakes during the transaction or a lack of client care, a closing gesture can indeed go a long […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up, Sellers 
Tags: appreciation, Client, client care, closing, closing gift, Communication, gift, present 
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This is our final article in my “What If” series. If you would like to read the entire series, click the links below: WHAT IF? Essential words when working with buyers to write an offer WHAT IF? Essential words to use when working with sellers WHAT IF? Essential words to use when pre-qualifying a buyer […]
Q: Denise, I just hate talking about price reductions with my sellers. In fact, I get sick to my stomach for days before I have to have that conversation. I feel responsible, as I am the one who priced their home at that price in the first place. What should I do? A: I can […]
If a home you have listed has been on the market for longer than you know it should be, it is time to address that with the seller. First, honestly assess whether the home would have likely sold if it were priced lower. If the answer to that question is “yes,” you have to work […]
Q: Denise what do I do if a seller tells me that they don’t have enough money to sell their home at what we have determined is market price? A: This is a question and a reality that comes up often. Frankly, if a seller truly does not have the money to sell then there […]
Posted in Ask Denise, Communication, Client Care, and Follow-up, Sellers Tags: ask denise, closing, cost, listing, market price, Money, price, Real Estate Market, Seller No Comments »
Sellers can be the lifeline of a real estate agent’s business. Working as a listing agent can give agents much more control over their hours and time spent with each client. In fact, it takes about one-third of the time to close a listing transaction as opposed to working with a buyer. However, working with […]
Posted in Communication, Client Care, and Follow-up, Real Estate Coaching, Mentoring, and Training, Sellers, Tools and Systems for Real Estate Agents, Zebra Reports Tags: communicate, Communication, discussion, list price, listing, listing price, market price, offer, price, questions, Real Estate Market, Sellers, Selling, what if 1 Comment »
Every customer has an expectation when buying a product or service. Most of us don’t even think about expectations… until there is a problem with the product or service we have paid our hard-earned money for. In real estate sales the expectations are numerous. We have all worked with buyers who expect you to find […]
Contracts are written for a very important reason: to protect all parties in a real estate transaction in the event that something should go wrong. While it is never the intent of any real estate agent to end up on the wrong end of conflict in a real estate transaction, things can go wrong and […]
Q: Denise, what do you think of the proposed government programs to help more people be able to refinance? Won’t that just contribute to a bigger lack of inventory? If everyone refinances doesn’t that mean they won’t put their homes on the market which will really add to the current inventory deficit? Won’t that just […]
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