So many agents I talk to find themselves stuck in this communication rut. Part of the challenge is they don’t have a system for effective problem-solving with their clients. Do you ever find yourself talking with a client to whom you just can’t seem to say no? Do you ever find yourself in a conversation […]
Posted in Communication, Client Care, and Follow-up, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports 
Tags: client care, client care tips, Client Communication, communication with sellers, conflict resolution, real estate client communication, skills, working with buyers, working with clients, working with sellers 
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And how they can keep you from taking the action you need! I work with different clients with different personalities every day. Although there are sometimes personal challenges that cause them to lose their mojo, what I find more often is that agents get paralyzed by themselves. They get in their own heads and so […]
In the past month I have heard agents talking about what they believe is the best tine to put upcoming listings on the market. Each of them has their own unique ideas of why waiting or listing right away is more beneficial. What surprises me, however, is that these are closely held beliefs that don’t […]
This past year I have seen some interesting changes and trends in the real estate industry. One is a rise in what I call pop-up brokerages. I define these as a real estate brokerage that has decided to open multiple locations in an entirely new market area in a very short period of time. Many […]
Real estate is an industry that has seen many ups and downs over the years. It has also seen monumental changes in the day-to-day operations and processes due to technology and the creation of online real estate search sites. Over the past two and half decades I have watched the industry go through monumental changes. […]
Posted in Communication, Client Care, and Follow-up, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports Tags: campaigns, client care, client follow-up, Communication, connect, consistent, custom, customized communication, effective listening, Follow-up, Lead Generation, potential clients No Comments »
A client of mine came to me two years ago who was overwhelmed with where she was at in her business. She felt that she had hit her peak and would never again get back to where she had been years earlier. She had given up, was tired, and had lost her mojo. She even […]
What are you waiting for? TIME your greatest gift or the worst enemy you have in your business. Time is the ONLY thing we cannot buy more of. We treasure it, we long for more of it, we waste it and we battle it. The older we get the more aware we are of how […]
Ahhh…summer! On the one hand, I love summer. Warm days and nights. Time out by the water. My dogs frolicking with abandon. But I am always wary of summer because of what comes next. Once agents put away their swimsuits and flip flops panic mode sets in because they have been tending to their suntans […]
Q: “Denise, I am a new agent. In fact, I just got my license last week! What do you suggest I do to get up and running quickly?” A: Congratulations and welcome to the business. I love that you are asking for advice right away instead of assuming you can do it all on your […]
There isn’t a week that goes by that one of my clients doesn’t email me to ask for a call to discuss moving brokerages. Real estate brokers are always intrigued when a new company comes to town or they hear about a colleague that recently moved. Is the grass really greener at another brokerage or is […]
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