You may have heard the term “throwing a wrench in the plans”. Well, from where I’m standing, it seems to be raining “wrenches” this month. I have been contacted by so many agents I am coaching who have needed to change their plans for the summer because a family member has become ill or passed […]
We all have those moments in life when something hits us when we least expect it and rocks our previous beliefs and changes our actions. I call them “AHA” moments. I have had my share of them, as I am sure most of you have had yours. The two most powerful moments I had as […]
We just passed the 2013 mid-year mark. Have you taken a look at your 2013 goals to make sure you are halfway towards completing them? If you are like many agents who have been caught up in the harried pace of the recovered and hot market, you may not even know where that goal worksheet […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports 
Tags: Branding & Design, Business, class, Coaching, goals, Lead Generation, Real Estate, real estate goals, safari, systems, tools, zebra report 
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I have received a number of private notes about my recent series on conflict. It seems there are many of you who have unresolved conflict with people in your lives and are not sure how to take the first step. These people you are dealing with are what I call “dragons”. They breathe fire. They […]
Conflict is inevitable when you bring two or more people together. And conflict can come in many varieties. It comes about through broken promises, misunderstandings, and sometimes a downright purposeful act to make another person angry. Whatever conflict you find yourself faced with can be handled with a formula. A formula that emphasizes handling conflict […]
If you’re anything like us, we know those black and white stripes sure can catch your eye … So, if you spot a zebra while you’re out and about, make sure to take your photo with it – and we’ll feature you in an upcoming Zebra Report! Keep your eyes open … they’re everywhere! Our […]
Posted in Real Estate Coaching, Mentoring, and Training Tags: photo, photograph, picture, zebra, zebra report, zebras No Comments »
We have gone from a very slow market to a very busy market. Believe it or not it is in this type of market that agents are facing conflict in their transactions. Conflict could show up as buyers fighting to win at their offers or sellers wondering why they need to pay full commission when […]
Posted in Communication, Client Care, and Follow-up, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports Tags: conflict, conflict formula, conflict in real estate, conflict management, conflict resolution, emotion, engage, facts, resolution, solutions, tips for dealing with conflict, truth, zebra report 4 Comments »
A funny thing happened on my way to teach my EVOLVE class a couple of weeks ago and I can’t wait to share this story of exceptional client care with you. My CEO Shauna Naf and I were on our way to teach EVOLVE when we noticed a strange sound coming from the right front […]
Over the last several weeks, my teaching schedule has been pretty full. I had EVOLVE students graduate, met with my ENCORE group, taught classes on Open Houses, Pricing, Lead Generation, and new tricks to follow up with leads in your pipeline. As you can imagine, I have A LOT of information and ideas to share. […]
Imagine you went to the doctor and were told you had a life-threatening lung disease. Imagine your doctor said you didn’t have long to live if you didn’t get a lung transplant. Imagine your insurance company refused to pay for this lung transplant and you would be looking at hundreds of thousands of dollars in […]
Posted in Real Estate Coaching, Mentoring, and Training, Zebra Reports Tags: gift, living, love, zebra report 5 Comments »
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