Q: Denise, you talked in your Safari class about making rules and I have made a few rules. One of them is a rule around how far out I will take the buyers who are looking for homes. I have buyers right now who want to look at homes that are more than an hour […]
Recently, I traveled to New Orleans to speak at the National Association of Realtors Convention for the Women’s Council of REALTORS®. I had never been to New Orleans before and was excited to see what was in store for me there. I traveled with Shauna from my company and we stayed at a hotel that […]
Q: Denise, I had a listing that I knew was overpriced, but I agreed to it with the expectation that we would revisit the price if it was still on the market after few weeks. When that time came, the seller blamed me, claiming the lack of traffic was my fault. Although I was armed […]
Client appreciation events should be an integral part of every agent’s annual business plan. They are a superb opportunity for you to thank your clients for their business – and their friendship! You may be shocked at the number of leads and referrals a client appreciation event can produce. A successful client appreciation event requires […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Motivation & Planning, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents, Zebra Reports 
Tags: business plan, CAE, client appreciation event, client care, Denise Lones, Real Estate, zebra report 
No Comments » Q: Denise, I have a lot of out-of-town sellers who were hired and relocated before their homes sold. Some of these listings might be overpriced, but more often than not, they are selling in about two months which is not uncommon. My sellers are busy during the week, but inevitably I get a long email […]
Posted in Ask Denise, Communication, Client Care, and Follow-up, Motivation & Planning, Real Estate Coaching, Mentoring, and Training, Sellers, Tools and Systems for Real Estate Agents Tags: ask denise, cilent communication, client care, Communication, Market, Real Estate, relocation, Sellers No Comments »
Ask most agents and they will tell you that they love the ability to send their clients listings through their MLS. How easy and streamlined it seems to be to just click a few boxes and then voila! – the client receives new listings as they come on the market, keeping the client up-to-date on […]
My last two Zebra Reports (Increase Your Referral Base and Easy-to-Follow Referral Generating System) have illustrated not only the importance of staying in contact monthly with your database (made up of both potential and past clients, also called sphere of influence or SOI) but also an easy plan to follow that keeps you top of […]
Q: Denise, how do I gracefully tell my clients that I won’t be available while I am taking a week and a half off over Christmas? A: Easy! It sounds like you want to take the time off, but you aren’t actually going anywhere. Generally agents find actually leaving easier than taking time off and […]
At the end of the year most agents look at the business and how they did throughout the year to learn from their successes and failures and make their adjustments for the year to come. When doing this, agents tend to focus on their total production, income generated, time worked, and overall pace of their […]
Posted in Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Motivation & Planning, Real Estate Coaching, Mentoring, and Training, Zebra Reports Tags: business planning, client care, client database, past clients, recommendations, Referral, referrals, relationships, transactions, zebra report 3 Comments » Q: Denise, I recently closed on a transaction and I really don’t think the sellers liked me because their home sold for less than they had originally wanted. Should I take them out of my database so I don’t waste money mailing to them in the future? A: ABSOLUTELY NOT!!!! Even though the sellers are […]
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