Q: “Denise, I had an “Aha!” moment this spring when I heard that one of my past clients had sold their home and bought with another agent. I was devastated because I thought for sure that they would seek me out when they were ready to make a move. We had such a great relationship! […]
Q: “Denise, there are a few new brokerages in town that are knocking at my door. I am not unhappy with my brokerage, but think I am paying too much for what I am getting. What should my next move be?” I am a proponent of making sure you are indeed getting everything out of […]
Q: “Denise, it has happened once again! My kids have been out of school for a week and they are already driving me up the wall. I thought as they got older this would become easier but now instead of my needing to entertain them, they need a ride to this friend’s house or to […]
Posted in Ask Denise 
Tags: boundaries, children, distractions, expectations, home office, kids, parents, work from home 
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Q: “Denise, it is almost summer and I have a seller who is listing next week. The listing will actually be vacant as they are going on vacation for three weeks. They have done a lot of landscaping and have flowers in pots outside. Usually I would go ahead and water the plants, but I […]
Posted in Ask Denise Tags: client care, client service, concierge, liability, plants, water No Comments »
Q: “Denise, I am going to be relocating to an area that is a high-demand area for retirees from my current area. Just wondering how you think I should use that to my advantage?” A: There are two key audiences that you should be marketing to – your current client base and agents. With your […]
Q: “Denise, I just closed five properties this month – my busiest month ever! My pipeline is about empty, but I don’t even care. I need some rest!! But the other side of me is thinking I better not take a break and get revved up for the next mountain. What do you think?” A: […]
Posted in Ask Denise Tags: business rules, mountain, personal rules, pipeline, preparation, relax, rest, work flow No Comments »
Q: “Denise, I have been on the fence regarding getting a brand for ten years now. On the one hand, it would be nice to have a logo and a signature on my email, but on the other hand, it seems like such a big expense to have for a few things. Bottom line, do […]
Q: “Denise, this summer I have to – HAVE TO – update my office. I mean purge, get new furniture, get organized, paint, new rugs – the works! I feel like I really need to do this to calm my mind and be more productive. But my spouse doesn’t see why I need to do […]
Posted in Ask Denise Tags: energy, office management, office space, personal space, professional space, remodel, update, working from home No Comments »
Q: “Denise, if I go on vacation and another agent helps my client out and, in fact, helps one of my clients find a house, write the offer, and complete the transaction (this was a cash client who closed quickly), who gets to keep the client? I thought it was my client but apparently this […]
Q: “Denise, I am thinking about starting to mail to my neighborhood which is pretty expansive. The only thing holding me back is wanting to make the bang for my marketing buck in terms of signage. This neighborhood is in an HOA that only allows for little tiny for sale signs that are all this […]
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