Q: Denise, I always wonder about what I should send to my clients this time of year. I usually just send a card, but others in my office are giving their clients wreaths, pies, and cookies. I do send a meaty personalized report in January, but am I missing the boat here? Should I just […]
Q: Denise, I just ordered my calendars for my clients and the printer says I can get 1,000 pens for a good price. Do you think this is something I should do? A: My first question to you is, “Do you have an annual advertising plan?” If so, are pens on that list of needs? […]
Q: Denise, I want to start a geographical farm, but it just seems so expensive to mail each month. What do you think of mailing to 500 people on a quarterly basis? A: If you are comfortable with printing and mailing 2,000 mail pieces per year (500 x 4) then I would rather you mail […]
Q: Denise, I am having a problem with my buyers and open houses. Several of my buyers are looking at open houses on the weekends, which is fine. I have told them that in order for me to remain their strong advocate they need to let the agent holding the home open know they are […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up 
Tags: Agents, ask denise, Buyers, Follow-up, managing broker, Open house 
No Comments » Q: Denise, I have a buyer who is under contract and they keep asking about other properties that are coming on the market. What is worse is they are asking me how many days they have left to get out of their contract. I don’t think they are unhappy with the home they have a […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up Tags: ask denise, Buyers, client care, close, closing, contract, fast market No Comments » Q: Denise, I have two buyers who think they want to wait until the spring to resume looking for a new home. They are tired, have been heartbroken a number of times, and are just done. However, I think this time of year through January might be a great opportunity, especially if interest rates begin […]
Q: Denise, I am juggling eight transactions right now and have been barely keeping my head above water since spring. I don’t see a break any time in the foreseeable future. My house is a disaster. My kids can’t live off pizza forever. I know it is time to hire an assistant, but I am […]
Posted in Ask Denise, Business & Finance, Motivation & Planning Tags: ask denise, assistant, Business, busy, home life, housekeeper, Real Estate, Time Management, transactions 2 Comments » Q: Denise, my business is quiet for the first time in months and I welcome the break. I am on track to have a great year and have a lot of clients who will be ready to move forward in a month or so. I want to take the next few weeks and, in addition […]
Q: Denise, I live in an area that is experiencing some high turnover and every agent is sending out the same just listed card (because they are all with the same company). I have a few listings coming up, but I want to send something different to share the listing news with the neighbors. What […]
Q: Denise, I have just had three clients reject me in the last week. I am devastated! What am I doing wrong? A: First ask yourself if you really did anything wrong, rather than assuming it is all about you personally. Did you follow-up on a regular basis? Did you provide your expertise in a […]
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