For this week’s Zebra Report, I’d like to start off with a quick exercise. Ready? Think about the last vendor you were really impressed with. It could be a lender, inspector, or it may not even be someone in the real estate industry. It could be a florist, an interior designer, an accountant, or even […]
Posted in Buyers, Communication, Client Care, and Follow-up, Real Estate Coaching, Mentoring, and Training, Sellers, Tools and Systems for Real Estate Agents, Zebra Reports 
Tags: ACR, annual client review, client care, Denise Lones, Expert, Investment, opportunity, Real Estate, vendors, zebra report 
No Comments »
Q: Denise, my business is quiet for the first time in months and I welcome the break. I am on track to have a great year and have a lot of clients who will be ready to move forward in a month or so. I want to take the next few weeks and, in addition […]
One of the biggest challenges facing salespeople is picking up on the cues from your clients. Whether in a conversation or through their actions, clients give us cues all the time. Your challenge is to interpret these cues as clues to your next move. We do presentation role-playing work with agents in our Mastery coaching […]
Q: Denise, the new cars for the year are coming out in a few weeks. I have been longing for a new car for a looong time! However, I am torn because the car I want doesn’t have enough legroom in the back for my passengers to ride comfortably. It seems, though, that buyers usually […]
Posted in Ask Denise, Buyers, Communication, Client Care, and Follow-up Tags: ask denise, Buyers, car, client care, new car 1 Comment »
One of my favorite things to do in my real estate training is to work with agents one-on-one to help them see how they communicate with their clients. I will even videotape them. I critique their performance and together we identify flaws in their communication style and we make a plan for improvement. None of us […]
Q: Denise, I have a Facebook business page that I made a while ago, but I haven’t been posting to it regularly at all. I only have about 15 people who have liked the page anyway. I do have about 400 friends which include both friends and family, but also past clients. Should I continue […]
Posted in Ask Denise, Lead Generation for Real Estate Agents, Technology Tags: ask denise, blog, Business, client care, Communication, Facebook, Lead Generation, leads, online, personal No Comments » This week’s Ask Denise isn’t so much of a question as it is kudos for one of our very favorite clients, Laurie Way, who took the concept of the Moving Day Kit discussed in last week’s Zebra Report and made it her own. In Laurie’s words, “When we pulled up to the house, three kids […]
When I was actively selling real estate I stumbled upon one of the MOST amazing business building events. I didn’t plan on it. I didn’t expect it. It just occurred from a single action I took for my sellers on their moving day which then became my signature act of kindness. It was fairly early […]
Q: “Denise, this spring has gotten away from me and I have a few ‘almost now’ clients in my pipeline that I need to reach out to. What do you suggest?” A: I would suggest putting together a half-year market review for the area they are considering either buying or selling in. This should include a […]
Posted in Ask Denise, Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents Tags: ask denise, client care, Denise Lones, market trends, MLS, prospecting, The Lones Group No Comments » Q: “Denise, it is the second week of the year and I feel like things should be moving for me already! What should I do?” A: First of all, relax. It is the 8th. People are just getting back to their routines and if you have some folks who are in your pipeline that aren’t […]
Posted in Ask Denise, Communication, Client Care, and Follow-up, Lead Generation for Real Estate Agents, Real Estate Coaching, Mentoring, and Training, Tools and Systems for Real Estate Agents Tags: annual client review, ask denise, Buyers, client care, database, Lead Generation, mailers, new year, relationships, Sellers No Comments »
Enter your email and stay on top of things,