Q: Denise, how do you know if your client care is exceptional if you never hear back from clients? I feel like I deliver amazing service, but I think companies like Nordstrom have so elevated the bar that people expect super-human performance from me. A: Nordstrom – and many other companies – have created a […]
Real estate training and coaching is a passion of mine. It’s something my company is very good at, and is well known for. So it’s not surprising that I spend a fair bit of time thinking about this topic. I spent all day Tuesday at the Washington State Association of Realtors EdCon event – an […]
Q: Denise, I’m discouraged by the business, and I’m actually thinking about leaving it entirely. Any words of wisdom before I take the plunge? A: I do have some questions for any agent who is thinking about leaving real estate to get a “real job”. First question – do you still love the business? If […]
DELIVER YOUR MESSAGE … the way they want to hear it! Here’s a big question when it comes to generating leads: how do you get the message out most effectively? Newspaper ads? YouTube videos? Social media, print marketing, a website, open houses? Talk to different people, and they’ll all give you a different answer about […]
I was speaking with an agent last week, and was stunned to hear him say, “Well I’ve gotta run Denise. I need to get online and find some cheap clock hours. My birthday is in just a couple of days, and I don’t have the hours I need to renew my license.” The gentleman I […]
If you read my recent Zebra Report series on open houses, you know that great open houses can generate so many opportunities. I’m thrilled to tell you that I’m starting a new Zebra Report series, dedicated to helping you adopt the concepts from the open house series to create a successful buyer business. Are you […]
Q: I’ve just moved into a new community. How do I compete with agents who have been here a long time? A: You don’t need to have lived in a community for a long time to be a successful real estate agent! You may have to work harder than you have in the past, but […]
Q: Denise, I saw the samples you had at the “Unforgettable Open House” class. I can see that having all these materials would be super impressive to visitors, but I’m absolutely overwhelmed at the thought of how much work it would be to figure out how to do everything. I really have no idea how […]
Posted in Ask Denise, Lead Generation for Real Estate Agents, Tools and Systems for Real Estate Agents 
Tags: Agents, Business, Client Communication, Denise Lones, education, marketing tools, Open house, Pricing, Real Estate Agents, real estate marketing, Real Estate Training, The Lones Group 
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Don’t let the amazing event pass you by! We’ll be looking at where you are in your business; what the last two years have brought and what the next two years could bring; your natural work and behavioral styles, and how they impact your success; the ten essentials for a successful business; and how to […]
As the third installment of my open house series, I want to discuss how you prepare for your open house, and then how to actually host a highly successful open house. In order to have a highly successful open house you must prepare, prepare, prepare. Simply showing up at an open house with a couple […]
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